March 04, 2025

Hybrid Emergency & Urgent Care in New Albany, IN

ParkerZiegler Floyd
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Baptist Health has created a combined ER and Urgent Care model, where we offer, emergency department and urgent care services to any patient that comes in our facility, and based on the services that you receive, we can bill you for urgent care or emergency department.

If you come into our freestanding ER urgent care and you have a condition that you want checked out, I oftentimes will give the patient the decision themselves. Well, we could make this an emergency department visit and really dive into this with some blood work, imaging, which could include CAT scan or ultrasound, or we can do an urgent care visit, which would just be an x-ray, and we can come to a diagnosis that's most likely, and we can treat you based on that. So you actually have the decision of, do I wanna take this visit to the next level and make it an emergency care visit, or just wanna get this simple thing taken care of and let's keep it as an urgent care visit.

Since we're part of the Baptist Health System, if you were to come in needing a higher level of care, we can quickly transfer you to one of our hospitals.

If you have a medical condition that requires an overnight stay at the hospital and you need to be admitted, we are able able to provide those services for you and then you will be transported from our facility directly to your inpatient room. You do not have to go to a second emergency department, you go right upstairs to your admitted room.
Hybrid Emergency & Urgent Care in New Albany, IN Healthtalk Transcript

Kevin Ziegler, MD, Emergency Medicine
Ashley Parker, MSN, RN, ER & Urgent Care
Baptist Health Floyd

Ashley Parker, MSN, RN:

Baptist Health has created a combined ER & Urgent Care model where we offer emergency department and urgent care services to any patient who comes into our facility. Based on the services you receive, we can bill you for urgent care or the emergency department.

Kevin Ziegler, MD:

If you come into our freestanding ER & Urgent Care and you have a condition that you want checked out, I oftentimes will give the patient the decision. We could make this an emergency department visit and really dive into this with blood work, imaging, which could include a CAT scan or ultrasound, or we can do an urgent care visit, which would be an X-ray. We can come to a diagnosis that's most likely, and we can treat you based on that. You have the decision: Do I want to take this visit to the next level and make it an emergency care visit, or get this simple thing taken care of and keep it as an urgent care visit?

Ashley Parker, MSN, RN:

Since we're part of the Baptist Health System, if you were to come in needing a higher level of care, we can quickly transfer you to one of our hospitals.

Kevin Ziegler, MD:

If you have a medical condition that requires an overnight stay at the hospital [and] you need to be admitted, we are able to provide those services for you. You will be transported from our facility directly to your inpatient room. You do not have to go to a second emergency department; you go right upstairs to your admitted room.

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