Pharmacy Accreditations
Baptist Health is committed to offering the highest standards of care to its patients.
About us: Specialty Medication management can be complex and difficult to manage. Allow us to take care of all your medication needs, whether it be working with your insurance to get the medication approved, finding co-pay assistance programs or financial assistance grants to ensuring the medication is delivered to your doorstep in a seamless and timely fashion. We are able to handle both your specialty, as well as your non-specialty, retail prescriptions for you.
Why Choose Baptist Health Specialty Pharmacy?
- Availability of Specialty Medications
- We partner with manufacturers to ensure we have access to medications for rare diseases and limited distribution drugs (LDDs).
- Specialty Medication Expertise
- Our Clinical Pharmacists review every medication to make certain it is safe and appropriate for your condition. They are highly trained in complex diseases and are readily available to provide education, monitor side effects, and answer any questions that may arise.
- Designed for Convenience
- We partner with your provider’s office to guarantee a seamless experience, working on any therapeutic substitutions to prevent any delays in therapy, while guaranteeing delivery to your doorstep at no additional cost to you. We’ll also send automatic refill reminders and contact your doctor’s office in case any of your prescriptions are out of refills.
- Financial Assistance
- We believe that cost should not be a barrier in obtaining the medication you need. Our care coordinators will work with you to discuss all the options available to help reduce your out-of-pocket expense.
We provide support for special conditions related to:
- Gynecology and Fertility
- Gastroenterology
- Dermatology
- Transplants
- Rheumatology
- Neurology
- Pulmonology
- Oncology
- Infectious Disease
- Endocrinology and Metabolic Conditions
Patient Management Program
All patients who fill a specialty medication with our pharmacy are automatically enrolled in our free and comprehensive patient management program. This program provides support to ensure the best possible results, including:
- 24/7 support for medication questions or concerns
- Free and fast delivery of your medications
- Regular check-ins with our pharmacists and refill reminders to help you stay on track
- Reduced risk for medication interactions and improved management of side effects
Getting Started
To make this as seamless of a process as possible, please contact our specialty pharmacy call center at 502.253.5960 or 833.588.2419, our team is available Monday – Friday, from 8:30 am to 5:00 pm. We’ll work with your providers’ office to get your prescription and contact your health plan about your benefits.
Once your prescription is approved, our care coordinators will work to reduce your out-of-pocket expense and contact you to schedule free home delivery. Download our welcome booklet here for more information on our specialty pharmacy today.
Specialty Pharmacy Locations
| Lexington | Central Pharmacy Services Center |
| 1700 Nicholasville Road, Suite 1210 | 1051 New Moody Lane |
| Lexington, Kentucky 40503 | La Grange, Kentucky 40031 |
| Located in the North Tower on the ground floor | |
| Hours: | Hours: |
| Monday-Friday 7 a.m.-5:30 p.m. Saturday-Sunday 8 a.m.-4:30 p.m. |
Monday-Friday 8 a.m.-6 p.m. |
| Contact: | Contact: |
| 859.639.3900 [email protected] |
502.565.0000 |
Frequently Asked Questions (FAQS)
A Specialty pharmacy provides medications that are used to treat chronic medical conditions that may be injectable, oral, or infused, and may require special storage and handling. These pharmacies carry medications that may not be available at your local pharmacy and require monitoring by a trained pharmacist who can be easily reached in the event of any questions.
To reach the BHS Specialty Pharmacy, you may:
- Stop by at any of our specialty pharmacies during operating hours
- Call any of our pharmacy locations or our specialty pharmacy call center (833.588.2419)
- Ask to speak to a specialty pharmacy team member during your next clinic appointment
Your doctor’s office can send in a new prescription directly to our pharmacy. We’ll reach out to your insurance plan to determine coverage and work to find co-pay and financial assistance to reduce your out of pocket expense as much as possible. Once the medication is filled, our team will reach out to you to set up home delivery, making it as easy of a process as possible.
For more information about your disposal options, please visit the FDA’s Safe Disposal of Medicines website and the Kentucky Prescription Drug Disposal website for sites specific to your county. You can also visit the Centers for the Disease Control and Prevention (CDC) Safe Community Needle Disposal website.
For more information about your disposal options, please visit the FDA’s Safe Disposal of Medicines website and the Kentucky Prescription Drug Disposal website for sites specific to your county. You can also visit the Centers for the Disease Control and Prevention (CDC) Safe Community Needle Disposal website.
Given their complexity, specialty medications can be very expensive. Rest assured that our pharmacy is committed to reducing your out-of-pocket cost by utilizing manufacturer co-pay savings programs, grants and other financial assistance programs.
We encourage you to let us know immediately if you are having issues with our services. We are committed to consistently provide you with the highest level of care – and if we are not meeting this standard, we want to hear from you to immediately resolve these issues. You can give us a call directly, or send us feedback through the patient satisfaction survey.
For any non-urgent matters, you may call our specialty pharmacy call center directly or your clinic specialty pharmacist and follow the prompts to leave a message. We will contact you when the pharmacy opens. We also provide access to an after-hours pharmacist when the pharmacy is closed, please feel free to utilize this service for urgent clinical or medication support outside of normal business hours. They can be reached through the specialty pharmacy call center and follow the prompts to reach a pharmacist. For any medical emergencies, please call 911 and seek emergency medical attention.
We will work with you and your insurance to prepare and ship medications early, or to ship them to an alternate location to avoid interruptions in therapy. If you think you will be impacted by a natural disaster, please contact the pharmacy directly to discuss your options.